Privacy Policy

Last Updated: March 4, 2026

Triggin ("we," "us," "our," or "Company") operates the Triggin mobile application ("App"). This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you use our App.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you log in or register, we collect credentials and account details you provide.
  • Profile Information: Name, email, phone number, and other details you voluntarily submit through the App.
  • Communications: Messages, support requests, and feedback you send to us.
  • Download Information: File names and metadata for files downloaded through the App.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system version, device identifiers (ANDROID_ID), and unique device characteristics.
  • App Usage Analytics: Pages visited, features used, session duration, and interaction patterns via Firebase Analytics.
  • Network Information: IP address, connection type (WiFi/mobile), and network performance data.
  • Crash Reports: Error logs and diagnostic information to improve App stability.

1.3 Cookies and Web Technologies

  • Cookies: The App uses cookies to maintain your login session and remember preferences.
  • Service Workers: Browser-level caching for offline functionality.
  • Local Storage: For DOM storage and service worker functionality.

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide and maintain the App's functionality.
  • Authentication: To verify your identity and authorize access to features.
  • Analytics & Improvement: To understand user behavior and enhance the App's performance and features.
  • Support: To respond to your inquiries and provide customer support.
  • Security: To detect, prevent, and address fraud, abuse, and security incidents.
  • Compliance: To meet legal and regulatory obligations.
  • Version Updates: To check for App updates and notify you of new versions.
  • Download Management: To facilitate file downloads and manage download history.

3. Third-Party Services & Data Sharing

3.1 Firebase Analytics

We use Google Firebase Analytics to collect and analyze App usage data. Firebase may collect device identifiers, crash reports, and performance metrics.
Privacy Policy: Google Firebase Privacy Policy

3.2 Web Server & Backend

Data is transmitted to our servers at triggin.in via HTTPS encryption. Server logs may include IP addresses and request metadata.

3.3 Google Play Store

Google Play may collect and use App crash reports and diagnostic data.
Privacy Policy: Google Play Services Privacy Policy

3.4 Other Third Parties

  • We may share anonymized, aggregated data with partners for analytics purposes.
  • We do not sell personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

  • HTTPS Encryption: All data transmitted between the App and servers is encrypted.
  • App Security: The App is built with security best practices and undergoes vulnerability testing.
  • Access Controls: Only authorized personnel can access personal information.
  • Data Minimization: We collect only necessary information for service delivery.

Note: No security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights & Choices

5.1 Data Access & Deletion

You may request access to, rectification of, or deletion of your personal data. To exercise these rights, contact us via the Contact section below.

5.2 Analytics Opt-Out

You can disable Firebase Analytics by adjusting your device's advertising preferences.
Steps: Settings → Google → Manage your Google Account → Data & Privacy → Ad personalization settings.

5.3 Cookie Management

You can clear cookies through App settings or by reinstalling the App.

5.4 App Permissions

You can grant or revoke App permissions (e.g., storage access) through device settings.

6. Children's Privacy

The App is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such information.

If you believe a child has provided information to us, please contact us immediately.

7. Data Retention

  • Account Data: Retained as long as your account is active, or as required by law.
  • Analytics Data: Generally retained for 14 months (Google Analytics default).
  • Crash Reports: Retained for 90 days for debugging purposes.
  • Server Logs: Retained for up to 30 days.

Upon account deletion, we will delete personal information within 30 days, except where required to maintain records for legal or contractual purposes.

8. International Data Transfers

If you access the App from outside the jurisdiction where our servers are located, your data may be transferred to and stored in different countries. By using the App, you consent to such transfers.

We comply with applicable data protection laws, including:

  • GDPR (EU): If applicable to residents of the European Union
  • CCPA (California): If applicable to California residents
  • Local data protection laws in your jurisdiction

9. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect new features, legal requirements, or other changes. We will notify you of significant changes by:

  • Posting the updated policy in the App
  • Updating the "Last Updated" date at the top of this policy

Continued use of the App after updates constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or report privacy concerns, please contact us:

Email: contact@triggin.com

Website: https://app.triggin.in

Phone: 8374112220

We will respond to privacy inquiries within 30 days of receipt.

11. Your Consent

By downloading and using the Triggin App, you consent to this Privacy Policy and the collection and use of information as described herein.

Appendix: Android Permissions Used

The App requests the following permissions:

Permission Purpose
INTERNET To communicate with our servers and load web content
ACCESS_NETWORK_STATE To check connectivity status for offline functionality
WRITE_EXTERNAL_STORAGE To save downloads to your device's storage
READ_EXTERNAL_STORAGE To access files for upload (if applicable)
ACCESS_FINE_LOCATION If location-based features are used (optional)

You can manage these permissions in your device's App Settings.

This Privacy Policy is provided as a guide and may require customization based on your specific business practices, legal jurisdiction, and applicable regulations.

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